Terms of Service

Effective Date: January 2025


Welcome to GatherWhere!

By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using GatherWhere, you agree to abide by these Terms of Service and any applicable laws and regulations. If you do not agree with any part of these terms, please refrain from using our platform.

2. Modification of Terms

GatherWhere may update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting. Continued use of the platform signifies acceptance of the modified terms.

3. Eligibility

You must be at least 18 years old to create a venue or event listing on GatherWhere. By using our platform, you affirm that you are of legal age.

4. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account details and all activity under your account
  • Providing accurate, current, and complete information
  • Updating your account as necessary to keep it accurate

5. Content and Listings

  • Users are responsible for the content they post, including venue or event details.
  • Listings must be accurate, not misleading, and in compliance with all applicable laws.
  • GatherWhere reserves the right to remove or modify content that violates these Terms, is inaccurate, or infringes on any third-party rights.

6. Payments and Fees

  • Venue hosts may offer free or paid reservations.
  • GatherWhere may charge fees for premium listing features or other services, as specified on the platform.
  • Payment terms will be specified at the time of transaction and are subject to change.

7. Cancellations and Refunds

  • Cancellations & Refund Eligibility: Refunds are available if cancellation occurs within 14 days of payment, provided that no listings were made within that period. After 14 days, refunds will only be issued for cancellations due to unforeseen issues on our end (e.g., service interruptions, technical failures).
  • Service Interruptions: If a service interruption affects access to GatherWhere for more than 48 hours, users may be eligible for a prorated refund based on downtime and subscription level.
  • Non-Refundable Circumstances: Refunds will not be provided for unused services after the 14-day cancellation window or in cases where a user has violated our terms of service.
  • Requesting a Refund: To request a refund, please contact our support team within the applicable time frame. We aim to process approved refund requests within 5-10 business days.
  • Amendments: GatherWhere reserves the right to adjust this policy as needed.

8. Platform Use

  • You agree to use GatherWhere solely for lawful purposes and to respect the rights of other users.
  • Any form of spamming, harassment, or abuse is strictly prohibited.

9. Intellectual Property

  • All content, design, graphics, and intellectual property on GatherWhere are the property of GatherWhere and its licensors.
  • Users grant GatherWhere a non-exclusive, royalty-free license to use content provided on the platform for promotional purposes.

10. Privacy

  • GatherWhere values your privacy and handles personal information in accordance with our Privacy Policy.
  • By using the platform, you consent to the collection and use of your data as described in that policy.

11. Limitation of Liability

  • GatherWhere is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform.
  • Users assume full responsibility for any risks associated with using GatherWhere’s services.

12. Disclaimers

  • GatherWhere provides its services on an “as-is” basis and makes no guarantees regarding the reliability, accuracy, or availability of the platform.
  • GatherWhere does not guarantee successful bookings or the suitability of any venue or event listed.

13. Termination

  • GatherWhere reserves the right to suspend or terminate your account at our discretion if you violate these Terms.
  • If you wish to deactivate your account, please contact us via the form at gatherwhere.com/contact/.

14. Governing Law

These Terms shall be governed by the laws of the United Kingdom, without regard to conflict of law principles.

15. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form at gatherwhere.com/contact/.